Privacy Policy
Last updated: November 21, 2025
Our Commitment to Your Privacy
At Eco Crystal Clean, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
We are committed to maintaining the trust and confidence of our clients and website visitors. This policy provides transparency about our data practices and your rights regarding your personal information.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us when you:
- • Fill out contact forms or request information about our services
- • Schedule cleaning appointments or consultations
- • Subscribe to newsletters or marketing communications
- • Create an account or register for our services
This information may include your name, email address, phone number, physical address, and details about your cleaning needs.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity:
- • Browser type and version, operating system, and device information
- • IP address, location data, and time zone settings
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website addresses and search terms used to find our site
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. For detailed information about our cookie practices, please review our Cookie Policy.
How We Use Your Information
Service Delivery and Communication
We use your personal information to provide our cleaning services, respond to inquiries, schedule appointments, and communicate with you about service updates or changes.
Website Improvement and Analytics
We analyze usage patterns and visitor behavior to improve our website functionality, enhance user experience, and develop new features or services that better meet your needs.
Marketing Communications
With your consent, we may send you promotional emails, newsletters, or other marketing materials about our services, special offers, or relevant updates. You can opt out of these communications at any time.
Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, and prevent fraud or other illegal activities.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If Eco Crystal Clean is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
We use industry-standard encryption protocols to protect data transmitted between your browser and our servers.
Access Controls
We restrict access to personal information to employees and contractors who need it to perform their job functions.
Regular Monitoring
We regularly monitor our systems for potential vulnerabilities and security threats.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to using reasonable measures to protect your data.
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request that we delete your personal information in certain circumstances, subject to legal retention requirements.
Right to Data Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You can object to the processing of your personal information for direct marketing purposes or based on legitimate interests.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Eco Crystal Clean
1425 Lexington Avenue
New York, NY 10128
Phone: +1 (646) 873-2941
Email: [email protected]
We will respond to your inquiry as promptly as possible and work with you to address any concerns you may have about your privacy.